Cashtree operates as a loan facilitation and referral platform. We do not directly provide loans, collect loan repayments, or control lender decisions. Our role is limited to preliminary eligibility interaction and referral to authorized DSAs or financial institutions.
Cashtree does not charge customers any upfront processing fees for submitting loan enquiries through our website or WhatsApp channels. If you are asked to make any payment claiming to represent Cashtree, please verify directly with us.
Any processing fees, documentation charges, legal fees, valuation charges, or other costs imposed by banks or financial institutions are governed by the respective lender's policies. Cashtree is not responsible for such charges.
Since Cashtree does not collect loan processing fees directly from customers for referral services, refund requests generally do not apply. If any service fee is introduced in the future, refund terms will be clearly disclosed before payment and updated in this policy.
If a payment has been made due to fraud or misrepresentation by an unauthorized third party falsely claiming association with Cashtree, we encourage you to report the matter immediately. However, Cashtree shall not be liable for losses arising from unauthorized third-party actions.
Cashtree reserves the right to modify this Refund Policy at any time. Any changes will be reflected on this page with an updated effective date.
For questions regarding this Refund Policy, please contact info@cashtree.pro or WhatsApp us at +91 97510 65856.